Contact us

Need help with a course, a payment or your account? Reach us here and include your order number or the phone/email on your account so we can find you quickly.

PrepZone is operated by PrepZone.

What to write to us about

  • Payment problems: include the transaction ID and the time of payment.
  • Refunds: see the Refund Policy first, then send your order number.
  • Login or device problems: tell us the email or phone on your account.
  • Privacy requests: to see, correct or delete your data.
  • Course content: report a mistake in a lesson or a video that does not play.